Ross Taylor, founder and owner of Buffaload is the entrepreneurial force behind the business and wider Group. Coming from a multi-generational Cambridgeshire farming family, Ross developed an early appreciation for the connection between food production, agriculture and the supply chains that support British farming. Those roots continue to shape his vision today, to build a business built on long-term thinking and responsible stewardship. In 2026, his leadership was recognised with the Cold Chain Federation’s Outstanding Leadership Award in Sustainability.

For over twenty years, Ross has grown Buffaload from a small operation into one of the UK’s leading temperature-controlled logistics businesses and he now focuses on developing complementary ventures that strengthen the resilience and sustainability of modern supply chains.

Julie Feltwell has been part of the Buffaload story from the beginning. Joining the business as a CPC-qualified Transport Manager, she has grown alongside the company, progressing through a series of leadership roles as Buffaload evolved from a fleet of just 30 vehicles into a nationally recognised logistics group. Her journey reflects the values that continue to define the business today, hard work, resilience, ambition and a commitment to doing things the right way.

Today, Julie oversees the continued development of the Group’s businesses, strengthening collaboration, supporting operational delivery and helping turn long-term ambitions into sustainable growth. Passionate about creating a positive impact beyond the business, she remains committed to the community values that have always underpinned the Group.

John Kerrigan is Chief Executive Officer of Buffaload, bringing nearly 30 years of experience across the logistics industry. Widely respected throughout the sector, his career reflects a passion for logistics, strong values and a commitment to the people who keep supply chains moving. Having progressed from office junior to CEO during a 25-year career with a leading logistics provider, he has developed extensive expertise across temperature-controlled logistics and supply chain operations.

John joined Buffaload in 2025 to lead the next phase of its journey. Combining industry experience with a grounded leadership style, he is focused on investing in people, strengthening capability and building on the company’s reputation for service, sustainability and innovation.

Fiona Smith is Commercial Director at Buffaload, bringing 25 years of commercial experience that began in the paper-based packaging industry, working with some of the world’s leading FMCG and food manufacturing brands. Throughout her career, she has built expertise in strategic account management across UK and European markets, sales leadership, customer partnerships, supply chain optimisation, and commercial performance, helping businesses unlock value through stronger relationships and operational excellence.

Today, Fiona leads Buffaload’s commercial and marketing function, working closely with customers to strengthen collaboration, navigate market challenges and identify opportunities for mutual success. Combining commercial insight with a customer-focused approach, she plays a key role in shaping long-term partnerships and supporting the future direction of the business.

Julian Boulton is Compliance Director at Buffaload, responsible for safety, compliance, HR, sustainability and legal governance across the business. A former member of the British Army, Julian brings more than 30 years of experience in logistics, transport and supply chain operations, having held senior roles with some of the industry’s market-leading organisations.

Since joining Buffaload in 2016, he has helped strengthen operational standards, workplace culture and regulatory compliance. Combining extensive operational expertise with a people-first approach, he works across the business to create safe, accountable and sustainable environments that support both colleagues and long-term business performance.

Sam Surgey is Finance Director at Buffaload, bringing more than 20 years of experience across the logistics sector and a strong background in financial leadership, business transformation and operational improvement. Throughout her career, she has held a range of senior finance roles, developing expertise in financial planning, governance, commercial decision-making and building high-performing teams.

Today, Sam leads Buffaload’s finance function, helping to shape the future direction of the business. Combining financial discipline with commercial insight, she supports investment decisions, strengthens governance and enhances organisational performance. With a focus on developing people, improving capability and creating a strong platform for the years ahead, Sam plays a key role in ensuring the long-term success of the business.

Paul Robinson is Operations Director at Buffaload, having built his entire career within the business since joining as an Accounts Apprentice in 2010. His progression from apprentice to Board Director reflects both his ambition and Buffaload’s longstanding commitment to developing talent from within. Throughout his career, Paul has progressed through a series of operational, planning and leadership roles before joining the Board in 2024.

Today, he leads Buffaload’s operational performance across a complex national network, driving efficiency, fleet utilisation and continuous improvement while maintaining the reliability, service quality and operational standards for which the business is known.

Gary English is Director of Projects at Buffaload, bringing more than 45 years of experience across agriculture, food production, refrigerated transport, logistics and supply chain management. Gary began his career in arable farming and agronomy and throughout his career, has progressed through a series of commercial, operational and leadership roles in food processing, transport and third-party logistics.

His extensive career has included both ownership and partnership positions in food processing and transport businesses, consultancy within specialist food manufacturing and European produce imports and senior operational leadership across refrigerated logistics, agricultural estate management, warehousing and supply chain budgeting.

Today, Gary leads strategic projects at Buffaload, drawing on a combination of agricultural, commercial, operational and transport expertise to deliver operational excellence, long-term supply chain solutions and transformational business initiatives.